Last updated: 3rd October 2025
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Sign up for price alerts
- Participate in domain auctions
- Make purchases through our platform
- Contact us for support
Personal Information
- Email addresses
- Payment information (processed securely by Stripe)
- Contact information for domain transfers
- Price alert preferences
Automatically Collected Information
- IP addresses and browser information
- Usage data and analytics
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process auction transactions and domain transfers
- Send price alerts and auction notifications
- Provide customer support
- Improve our platform and services
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- Payment Processing: Stripe for secure payment processing
- Domain Transfers: Spaceship and GoDaddy for domain transfer services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
4. Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure payment processing through Stripe
- Regular security audits and updates
- Limited access to personal information
5. Email Communications
We may send you emails for the following purposes:
- Price alerts when your target price is reached
- Auction notifications and updates
- Transaction confirmations and receipts
- Domain transfer instructions
- Important service announcements
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
- Provide personalized content
You can control cookie settings through your browser preferences.
7. Third-Party Services
Our platform integrates with the following third-party services:
- Stripe: Payment processing (view their privacy policy)
- Spaceship: Domain transfer services
- GoDaddy: Domain transfer services
- Mailerlite: Email marketing (for general notifications)
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account and data
- Opt out of marketing communications
- Data portability
9. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
10. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal
information from children under 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting
the new Privacy Policy on this page and updating the "Last updated" date.
12. Data Protection Officer
For any data protection concerns or questions about this Privacy Policy, please contact our Data
Protection Officer:
Data Protection Officer: Data Protection Team
Email: privacy@12name.com
Address: International House, London, SW7 4EF
13. Contact Us
For general inquiries about our services, please contact us at:
Email: domains@12name.com
Website: 12name.com