Last updated: 3rd October 2025
1. Auction Platform
12name.com operates a Dutch auction platform for premium domain names. Our auctions run daily from
2pm UTC to 2am UTC the following day.
2. Bidding and Purchase
By participating in our auctions, you agree to the following terms:
- All bids are final and binding
- You must be 18 years or older to participate
- You must provide accurate contact information
- We reserve the right to cancel any auction at our discretion
3. Payment Terms
Payment Structure
For purchases $100 or less: Full payment is required immediately via Stripe.
For purchases over $100:
- Deposit: $100 deposit is required immediately via Stripe
- Remaining Balance: Must be paid within 72 hours of purchase
- Payment Methods: Remaining balance is paid via Spaceship or GoDaddy
using provided payment links
- Safe Transfer: This ensures a secure domain transfer process
4. Domain Transfer
Upon successful payment, we will initiate the domain transfer process:
- Transfer will be completed within 5-7 business days
- You will receive transfer instructions via email
- You are responsible for accepting the transfer at your registrar
- We are not responsible for delays caused by your registrar
5. Refunds and Cancellations
All sales are final. No refunds will be provided except in the following circumstances:
- Technical errors on our platform
- Domain is not available for transfer due to our error
- Fraudulent activity detected
6. Price Alerts
Our price alert system allows you to receive notifications when the auction price reaches your
target:
- Price alerts are sent once per target price
- Alerts are sent via email only
- You can unsubscribe from alerts at any time
- We are not responsible for missed alerts due to email delivery issues
7. Limitation of Liability
To the maximum extent permitted by law, 12name.com shall not be liable for any indirect, incidental,
special, consequential, or punitive damages, including but not limited to loss of profits, data, or
use, arising out of or relating to your use of our platform.
8. Governing Law
These terms are governed by and construed in accordance with the laws of the United Kingdom,
without regard to conflict of law principles.