12nameTM
by brandboxd.com

Terms of Service

Last updated: 3rd October 2025

1. Auction Platform

12name.com operates a Dutch auction platform for premium domain names. Our auctions run daily from 2pm UTC to 2am UTC the following day.

2. Bidding and Purchase

By participating in our auctions, you agree to the following terms:

  • All bids are final and binding
  • You must be 18 years or older to participate
  • You must provide accurate contact information
  • We reserve the right to cancel any auction at our discretion

3. Payment Terms

Payment Structure

For purchases $100 or less: Full payment is required immediately via Stripe.

For purchases over $100:

  • Deposit: $100 deposit is required immediately via Stripe
  • Remaining Balance: Must be paid within 72 hours of purchase
  • Payment Methods: Remaining balance is paid via Spaceship or GoDaddy using provided payment links
  • Safe Transfer: This ensures a secure domain transfer process

4. Domain Transfer

Upon successful payment, we will initiate the domain transfer process:

  • Transfer will be completed within 5-7 business days
  • You will receive transfer instructions via email
  • You are responsible for accepting the transfer at your registrar
  • We are not responsible for delays caused by your registrar

5. Refunds and Cancellations

All sales are final. No refunds will be provided except in the following circumstances:

  • Technical errors on our platform
  • Domain is not available for transfer due to our error
  • Fraudulent activity detected

6. Price Alerts

Our price alert system allows you to receive notifications when the auction price reaches your target:

  • Price alerts are sent once per target price
  • Alerts are sent via email only
  • You can unsubscribe from alerts at any time
  • We are not responsible for missed alerts due to email delivery issues

7. Limitation of Liability

To the maximum extent permitted by law, 12name.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our platform.

8. Governing Law

These terms are governed by and construed in accordance with the laws of the United Kingdom, without regard to conflict of law principles.